Diane Teare is a professional in the networking, training, and e-learning fields. She has more than 20 years of experience in designing, implementing, and troubleshooting network hardware and software and has also been involved in teaching, course design, and project management. She has extensive knowledge of network design and routing technologies and is an instructor with one of the largest authorized Cisco Learning Partners. She was recently the director of e-learning for the same company, where she was responsible for planning and supporting all the company’s e-learning offerings in Canada, including Cisco courses. Diane was part of the team that developed the latest version of the BSCI course. She has a bachelor’s degree in applied science in electrical engineering (BASc) and a master’s degree in applied science in management science (MASc). She is a certified Cisco Systems instructor and currently holds her CCNP and CCDP certifications. She coauthored the Cisco Press titlesCampus Network Design Fundamentals and the first two editions of this book; and edited CCDA Self-Study: Designing for Cisco Internetwork Solutions (DESGN) and Designing Cisco Networks.